Webinar Content 

• Overview of the latest digital marketing and technology trends
• The rise of AI in customer service, marketing, and operations
• Personalisation and hyper-targeting: what SMEs need to know
• Social commerce and the future of e-commerce for small businesses
• Emerging social media platforms and audience behaviours
• Sustainability and ethical marketing trends in the digital space
• The role of immersive technologies like AR/VR for SMEs
• Strategies for adopting new technologies while managing costs

The Learning you leave with:

• Understand the most important digital trends likely to impact SMEs in 2025.
• Identify opportunities to integrate AI, personalisation, and automation into your business.
• Explore new platforms and technologies to connect with emerging customer segments.
• Develop strategies for adopting and testing digital innovations on a budget.
• Align your marketing approach with ethical and sustainable business practices.
• Gain insights into how immersive experiences like AR/VR could enhance your offerings.
• Stay ahead of competitors by implementing future-ready digital strategies.