• This short webinar will showcase the journey of a services company that began its improvement efforts with Lean initiatives over a decade ago and has progressively integrated digital tools, automation, and AI into its day-to-day processes. By focusing on productivity and efficiency at every stage, they not only fuelled significant growth but also greatly reduced the daily stresses of managing and working in a small business. Whether you’re new to process improvement or already exploring AI-driven solutions, this webinar will deliver practical insights and a clear roadmap to help you streamline operations, boost team morale, and future-proof your small business.

3 Takeaways for Business Owners

• Actionable Strategies: Learn specific Lean and AI-based methods to streamline operations and reduce costs.
• Proven Case Study Insights: Understand how one business successfully implemented these techniques, and what you can replicate.
• Roadmap to Future-Proofing: Gain practical steps to integrate digital and AI solutions that will keep your company competitive in a rapidly evolving marketplace.

Webinar Facilitator

• John O’Shanahan is a senior business consultant with over a decade of experience in Lean and digitalization, guiding micro and SME businesses to cut costs and boost growth. Building on 27 years of global experience, he merges Lean principles with emerging digital technologies at every stage of the digital journey, from basic tools to advanced automation and AI. John holds an MSc in Strategic Quality Management, Lean and Six Sigma Black Belts, and a Certificate in Emerging Digital Technologies.