The course will provide participants an introduction to CRM Software.
CRM Software for the Small Business 20/03/2025
Course Content:
This course will provide an introduction for small business owners to Customer Relations Software and its benefits for efficiency and greater customer satisfaction.
The course will cover:
- Reasons to use CRM for the small business
- Understanding its role in driving customer satisfaction.
- Popular CRM software to consider
- Selecting a solution that works for your business
- Getting started
- Reviewing effectiveness
- Next steps
Trainer:
Christine O'Brien
TalentPool Ltd.
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