Workshop Overview

This high energy workshop will help you to communicate more effectively in a range of situations. You will learn that this requires a complex mix of skill and style, and an ability to adapt to different personality types. To consistently achieve successful outcomes, it is necessary to have an in-depth understanding of what really happens during the process of communication. You will be provided with practical tools on how to communicate assertively and deal with difficult situations. This course will introduce you to the fundamental dynamics of high impact communication.  

During the workshop participants will:

• Appreciate the importance of high impact communication in a variety of situations.
• Create the appropriate environment for delivery of excellent face-to-face communication (one to one or to a larger group)
• How to influence people, read body language, respond quickly and be assertive
• Be an effective communicator who can absorb other people's views and clearly communicate your own
• Develop the confidence and competence to communicate for greater performance
• Take ownership and responsibility to ultimately communicate better

Delivery Methodology

This workshop is made highly participative by the use of a variety of learning techniques and encourages a fresh approach through peer learning, group discussions, feedback, exercises and practical case studies.

The workshop is being run by Optimum  

Places are limited so early booking is advised.