Customer Service Charter

What is a Customer Service Charter?


This Customer Service Charter is a commitment to the quality of our service delivery to you and sets out what the Local Enterprise Office (LEO) will do for you, how we propose to do it, and in what time scale.

Local Enterprise Office Mayo is committed to continuously monitoring and improving the quality of our service delivery to you. To read the Customer Service Charter, please click here

If you remain unhappy with our response then you can refer your complaint to the Office of the Ombudsman. The Ombudsman is impartial and free to use.

The best way to do this is through: 'Make A Complaint’ at www.ombudsman.ie 

You can also write to: Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773 or call 01 636 5600 if you have any queries